Welcome to Mercato Gourmet’s Store Pickup Service!
We’re excited to provide you with a convenient way to enjoy our gourmet products. For orders over HK$300, you can place your order online and pick it up at our Wan Chai Flagship Store. Orders completed before 2pm are ready for collection starting at 3pm the next day (except Sundays and Holidays). We look forward to making your shopping experience seamless and enjoyable!
Store Pickup locations:
Wan Chai - Flagship Store: 3-11 Wing Fung Street, Wan Chai, Hong Kong
香港灣仔永豐街3-11號
T: 2511 1252
Monday - Sunday: 10:30am - 8:30pm
Terms and Conditions for Store Pickup Service:
-
Order Service Lead Time:
Online orders completed before 2pm can be picked up at the store starting from 3pm the next day (except Sundays and Holidays). -
Pickup Requirements:
Customers must present the order confirmation number at the counter when collecting their order. Additionally, customers are required to sign a confirmation of receipt upon pickup, accepting responsibility for the products from that moment onward. - Fresh and Ambient Products:
- Fresh Products: Must be picked up the next day.
-
Ambient Products: Can be picked up within 2 days.
We will not hold stock for more than 2 days. -
Refund Policy:
If the customer does not collect the order within the specified time frame, no refund will be issued.